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RIA SMITH
Client Services Team Lead
Joined Hartford Funds in December 2014


Why did you decide to work at Hartford Funds?I have always had a gift for providing exceptional customer service, and I thought that this position would give me some exposure to the different aspects of the financial services industry—which it has!


What does being human-centric mean to you? When a client calls in, we need them just as much as they need us. If we understand that, then we will treat them as we would want to be treated…like a human.