Recent advances in machine learning are driving the adoption of new technologies such as robotic process automation (RPA), which uses autonomous software programs (bots) to emulate and automate human actions. Today, bots can complete a wide range of repetitive tasks such as scanning paper invoices and processing accounts payable, and their capabilities continue to improve.
While many commentators have focused on the potential job losses resulting from the adoption of artificial intelligence (AI), we think AI-related automation is more about redefining roles and creating new opportunities as automation technology becomes more user-friendly.
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