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    Pre-Sales Support

    Mutual Funds and ETFs - 800-456-7526
    Monday-Thursday: 8:00 a.m. – 6:00 p.m. ET
    Friday: 8:00 a.m. – 5:00 p.m. ET

    ETF Trading Support - 415-315-6600
    Monday-Friday: 9:30 a.m. – 5:00 p.m. ET

    Post-Sales and Website Support
    Monday-Friday: 9:00 a.m. - 6:00 p.m. ET

  • Advisor Log In

Forms and Documents

Your clients can manage their 529 accounts in three ways:

  • Log into their account online
  • Call our Contact Center at 1-877-407-2828
  • Complete the appropriate form mailing it to the address listed on the form. The following forms are specifically for CHET Advisor plans.

For CHET Advisor sales material, please see Forms & Literature.

Form/Document Used To Requirements
Account Features Form

Add, update or delete:

  • Automatic Investment Program (AIP) / Electronic Funds Transfer
  • Bank information
  • Interested party information
  • Reduced sales charge
  • Systematic Exchange Program
  • Systematic Withdrawal Program
  • To qualify for a reduced sales charge, your client must meet eligibility requirements.
  • Form requires the account owner signature.
  • See the Disclosure Booklet for details.
Account Information Change Form 

Add or change a Successor Owner

Update or change:

  • Address
  • Telephone number
  • Email address
  • Client's name
  • Owner of the account

A Successor Owner can be added over the phone up to 30 days after account is established. Changes to existing successor owner or additions after 30 days must be done in writing

Name changes require:

  • A medallion signature guarantee of your client's old and new signature by an authorized officer of a bank, broker or other qualified financial institution, OR
  • A certified copy of the appropriate legal documents establishing the name change.

A medallion signature guarantee is also required to change the account owner.

Payroll Direct Deposit Add, change or delete Payroll Direct Deposit instructions. Once the form is submitted, the client will receive a Payroll Direct Deposit Confirmation Form, which must be signed and submitted to the employer's payroll department. Payroll direct deposit will not take effect until the employer has accepted the signed form.
Designated Beneficiary Change  Transfer all or part of the balance in the account to a new Designated Beneficiary.

See the Disclosure Booklet for a list of eligible beneficiaries.

Note: If the new beneficiary is not an eligible family member, the change will be considered a non-qualified distribution and may be subject to state and federal income tax and a 10% federal penalty on any earnings.

Distribution Request Form

Request a full or partial qualified or non-qualified distribution.

A signed form is required for each type of distribution being requested (qualified or non-qualified).

The Hartford is required to file an IRS Form 1099-Q for distributions made during the calendar year.

Account Application Form

Open a new account.

Required information includes:

  • Social Security numbers for the account owner and designated beneficiary
  • A residential mailing address for the account owner
  • W-9 Certification with the account owner signature.

Incoming Rollover/Transfer

Direct rollover from:

  • Another 529 plan
  • Education Savings Account (ESA)
  • Qualified Savings Bond (EE Savings Bond)
  • Another savings account (mutual fund, bank account, CD, etc.) to an existing account.

Employer Group Verification Form

Financial Advisors should use this form to identify Employer Groups where they have an arrangement to represent new account owners for the CHET Advisor Plan.

This form must be signed by the Branch Manager and the 529 Program Manager. The signed Employer Group Verification Form must accompany New Account Applications.

Agent Authorization/ Limited Power of Attorney

Add a Registered Investment Advisor (RIA) and add Trading Authority to an account.

Unless authorized, only the account owner and employers of the Program Manager and its affiliates can access account information and make discretionary transactions.

To authorize financial advisor access, your client must select an Authorization Level and sign the form under the witness of a notary.RIAs are automatically provided Level 3 access for CHET Advisor.
Disclosure Booklet
Provides descriptions of the underlying funds, risks and considerations, and the participation agreement for this plan.



CHET Connecticut state seal logo

CHET Advisor is administered by the Treasurer of the State of Connecticut as the trustee of the Connecticut Higher Education Trust Program and Hartford Funds Management Company, LLC (“HFMC”) serves as Plan Manager.

Investments in CHET Advisor are not guaranteed or insured by the State of Connecticut, the Connecticut Higher Education Trust Program, the Connecticut State Treasurer's Office, HFMC, The Hartford Financial Services Group, Inc., the investment sub-advisors for the Underlying Funds or any depository institution and are subject to investment risks, including the loss of the principal amount invested, and may not be appropriate for all investors.

CHET Advisor is only available to account owners who are Connecticut (CT) residents. CT provides certain tax advantages to CT taxpayers that invest in CHET Advisor. Before investing, an investor should consider whether the investor’s or designated beneficiary’s home state offers any state tax or other state benefits such as financial aid, scholarship funds, and protection from creditors that are only available for investments in such state’s 529 plan.

Investors should carefully consider the investment objectives, risks, charges and expenses of CHET Advisor and its Underlying Funds before investing. This and other information can be found in the Disclosure Booklet for CHET Advisor and the prospectuses or other disclosure documents for the Underlying Funds, which can be obtained in the College Savings pages of www.hartfordfunds.com or by calling 877-407-2828. Please read them carefully before investing or sending money. CHET Advisor is distributed by Hartford Funds Distributors, LLC. Member SIPC

This information is written in connection with the promotion or marketing of the matter(s) addressed in this material. The information cannot be used or relied upon for the purpose of avoiding IRS penalties. These materials are not intended to provide tax, accounting or legal advice. As with all matters of a tax or legal nature, your clients should consult their own tax or legal counsel for advice.

"The Hartford" is The Hartford Financial Services Group, Inc. and its subsidiaries.

No state funds have been used to produce these materials nor have materials been produced at taxpayer expense.