• Account Access
  • Contact Us

    Pre-Sales Support

    Mutual Funds and ETFs - 800-456-7526
    Monday-Thursday: 8:00 a.m. – 6:00 p.m. ET
    Friday: 8:00 a.m. – 5:00 p.m. ET

    ETF Trading Support - 415-315-6600
    Monday-Friday: 9:30 a.m. – 5:00 p.m. ET

    Post-Sales and Website Support
    888-843-7824
    Monday-Friday: 9:00 a.m. - 6:00 p.m. ET

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Contact Us

 

At Hartford Funds, we strive to provide the highest level of customer service. If you have a question or comment, please contact us.

Mail Service Disruptions - Message for Accounts Directly Held with the Transfer Agent

As a result of COVID-19, you may experience delays in the receipt of communications regarding your account. To avoid being adversely impacted by postal service related delays and/or suspensions, we strongly encourage you to register for online access to your account, which you can register for by clicking here.  The Funds’ prospectuses and shareholder reports are readily accessible by clicking here.

As a result of COVID-19, the United States Postal Service cannot deliver mail to certain countries.  As of 9/11/2020, impacted countries include: Azerbaijan, Bahamas, Bhutan, Bolivia, Botswana, Brunei, Cambodia, Cayman Islands, Chad, Cuba, Dominica, Ecuador, Eswatini (Swaziland), Honduras, Iraq, Jordan, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mauritius, Mongolia, Myanmar, Niger, Panama, Papua New Guinea, Republic of Congo, Seychelles, Sierra Leone, Solomon Islands, South Africa, South Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, Turks & Caicos, Uzbekistan, Vanuatu, Venezuela, and Yemen.  For a current list of international mail service suspensions, click here.  We are unable to deliver, by mail, account statements, fund prospectuses, shareholder reports, and other relevant reporting and disclosures to shareholders in these locations. The Funds’ transfer agent, Hartford Administrative Services Company, is relying on the Securities and Exchange Commission’s staff statement to hold all impacted mail and will release such mail once the country’s suspension is lifted.

Financial Professional Sales Support

800-456-7526
Monday - Thursday: 8:00 a.m. – 6:00 p.m. ET
Friday: 8:00 a.m – 5:00 p.m. ET


Mutual Funds Investor and Website Support

888-843-7824
Monday - Friday: 9:00 a.m. – 6:00 p.m. ET

 

ETF Trading Support

415-315-6600
Monday - Friday: 9:30 a.m. – 5:00 p.m. ET


College Savings Investor Support

SMART529
866-574-3542

CHET Advisor
877-407-2828

Monday - Thursday: 8:00 a.m. – 7:00 p.m. ET
Friday: 8:00 a.m. – 6:00 p.m. ET


RIAs and Bank Trusts

800-279-1541
Monday - Thursday: 8:00 a.m. – 6:00 p.m. ET
Friday: 8:00 a.m. – 5:00 p.m. ET


Institutional Consultants and Defined Contribution

800-279-1541
Monday - Thursday: 8:00 a.m. – 6:00 p.m. ET
Friday: 8:00 a.m. – 5:00 p.m. ET

Account access online for financial professionals:


MUTUAL FUNDS

Online statements, recent transaction confirmation, and other shareholder account management information can be accessed on DST Vision.

DST Vision

 

By Fax: 888-802-0039  |  By Phone: 888-843-7824

 


 

COLLEGE SAVINGS

Online statements, recent transaction confirmation and other shareholder account management information can be accessed on 529 QuickView. To obtain access to 529 QuickView, please call the 529 QuickView help desk at 888-823-4348, Monday through Friday, 8:00a.m. to 8:00p.m. ET or visit  www.529quickview.com.

529 QUICKVIEW

 

By Phone: 888-823-4348

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