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Over the years, I’ve sat in on countless team meetings and observed how teams work together. A common theme I hear is, “We have great ideas, but we don’t always get them done.” I started noticing a pattern in how those ideas were discussed.

In meeting after meeting, I’d hear, “We should create a marketing calendar,” “We need a new newsletter,” or “We should host a client event.” So, I started tallying how often “we” was used in meetings, and in one of them, I kid you not, it came up 61 times in just 10 minutes.

 

First, What’s the “We Syndrome” (and Why It’s So Easy to Overlook)

“We” is a powerful word. It’s inclusive. It means you like working together, you respect each other, and you’ve built a strong team dynamic. But the problem is, there’s no real way to hold “we” accountable.

That’s what I’ve dubbed the “We Syndrome.” When everything lives in the land of “we,” nothing clearly belongs to anyone, and that’s when execution can start to break down. Ideas are talked about, everyone agrees, but then nothing happens.

The result? People leave the meeting unsure of what they actually own. And when no one owns them, projects just sit until the next meeting.

 

Second, Why It Matters More Than Teams Often Realize

Once I point this out to teams, they start to see how much that one word, “we,” is holding projects back. But that’s only part of the story.

For team members, the impact is personal. When they’re not clear on what they own, it’s harder to see how they’re contributing. And when people can’t see their impact, engagement starts to slip.

For leaders, this is where it starts to cost the practice. Despite seemingly productive meetings where everyone seems aligned, projects keep getting pushed to the back burner. Doubt creeps in about why they aren’t seeing results across the practice.

The issue isn’t obvious because everything might feel like it’s working. But with no clear ownership, the most frustrating part is they can see there’s a problem but can’t quite pinpoint it.

The good news? It’s a pretty easy fix.

 

Third, How to Fix It

This doesn’t require a complete overhaul. It’s just a few small changes in how you handle the word “we.”

STEP 1: Count the “We’s”
At your next team meeting, pay attention to how often the word “we” comes up. You’ll start to hear it everywhere. It’ll become pretty obvious, pretty quickly, whether there’s a “we” problem.
 

STEP 2: Start with One Project That’s Been Lingering
Avoid trying to fix everything at once. Instead, identify one project that has been lingering, something that keeps coming up but never gets done.
 

STEP 3: Put One Person’s Name Next to It
That project needs one clear owner. Not “we.” One person whose name is attached to moving it forward. Often, that’s the team leader assigning ownership, but it doesn’t have to be. Team members can step up, too, and say, “I’ll take that.” In fact, this is the epitome of building a culture of accountability.

The key is simple: one person is the single point of accountability for moving it forward.
 

STEP 4: Follow Through
Ownership only works if it’s visible to the team. The person responsible should report back on progress at the next meeting, or on a regular basis.

Most people don’t want to come back and say they did nothing. That natural accountability is what keeps things moving.

Once the team sees what changes when one project has clear ownership, it becomes much easier to apply that same approach to other projects.

 

“Does Not Using ‘We’ Hurt Collaboration?”

No. “We” is great during the brainstorming stage. It makes it easier to share ideas, build on each other’s thinking, and get everyone involved. That’s where it should live.

But once the team decides to move an idea forward, that’s when “we” stops working. At that point, someone needs to own the project.

Owning a project doesn’t mean doing it alone. It just means one person is responsible for moving it forward. They can still pull in teammates, ask for input, and collaborate along the way. The difference is, now there’s clarity. The team contributes and the project gets done.

 

To Summarize

First, the We Syndrome happens when everything lives in “we” and no one clearly owns a project, so projects don’t get done. Second, when that happens, frustration builds across both team members and leaders. Third, the fix is simple: notice how often your team uses “we,” pick one lingering project and assign it one clear owner and let that person move it forward.

 

The Bottom Line: Same Team, Better Results

You don’t have to change your team, your ideas, or how you work together. The energy in your meetings can stay the same. The difference is how you handle the word “we.”

 

Next Step

At your next team meeting, pay attention to how often you hear ‘we.’ That alone will tell you if you’ve got a ‘we’ problem.


About The Author
Julie L. Genjac
Vice President and Managing Director, Applied Insights

Julie engages and educates financial professionals and their clients about emerging opportunities in financial services. These opportunities range from practice management and team dynamics to anticipating and preparing for long-term demographic and lifestyle changes. Julie is also the co-host of the Hartford Funds Human-centric Investing Podcast, which features conversations with thought leaders from inside and outside the financial services industry.  

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